Use of our website
Collection of site visit information
Some of the information we and/or our contractors collect about your visit to our website is not personal information because it does not reveal your identity.
When you visit our website, we and/or our contractors collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of Internet browser you used.
We and/or our contractors may use this information in anonymous, aggregated form, for statistical purposes, to assist us in improving the quality and usability of our website.
A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we and/or our contractors use may identify individual users.
Cookies can either be "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user's convenience. Session cookies are short-lived and are held on your browser's memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser.
We and/or our contractors may use both session and persistent cookies. This information may be used to personalize your current visit to our and our contractors' websites. Upon closing your browser, the session cookie is destroyed.
Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies may limit the functionality of our website.
Security of your personal information
We protect any personal information that we collect and hold about you from misuse or loss. We also protect it from unauthorized access, modification or disclosure. Where we need to disclose your personal information to a service provider or other agent or contractor, we prohibit them from using the personal information except for the specific purpose that we have provided it.
We will take reasonable steps to destroy or de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed in accordance with the NPPs.
Keeping your personal information up-to-date
We take reasonable steps to ensure that any personal information collected by us is accurate and up-to-date at the time of collecting, using and disclosing that information.
If you learn that current personal informal information we hold about you is inaccurate, incomplete or out-of-date, you should contact us.
You also have a right to request that a statement be attached to your personal information if we disagree with your request to correct the information.
Access and correction of your personal information
You can ask to obtain access to personal information that we hold about you, although under some circumstances permitted by law, we may not provide such information to you. If we are not able to provide you with access to any of your personal information held by us, we will tell you the reasons why this is the case.
We may ask you to put your request in writing and pay a reasonable fee to us before providing requested access.
How to contact us
If you wish to contact us, for example, to access or correct your personal information, you may contact us at:
ABN 87 970 914 799
PO Box 288
South Morang VIC 3754
Phone: 0413 885 762
Fax: 03 9749 4415
E-mail: Please use the contact form loacted on our contact us page of this website.
If you have a complaint about the way we have dealt with your personal information, please contact us at the above telephone number and ask to speak with our Company Secretary or visit our website mentioned above. We will make all reasonable attempts to respond to your complaints or requests.
If you are not satisfied with the outcome, you may refer the matter to the Office of the Federal Privacy Commissioner at:
Phone: 1300 363 992
Further information about the NPPs and the application of privacy law to the private sector generally can be found by contacting the Office of the Federal Privacy Commissioner (details above).